Shipping & Delivery

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We offer local delivery, local pick up and shipping throughout Ohio. 

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If you live in the below area codes, we offer local Sunday delivery or the option to pick up in-store!

Deliveries take place Sundays between 4PM - 7PM. When you order during the week, deliveries take place on the upcoming Sunday. 

Please note that all orders received after NOON on Friday will roll forward to the following week.

We urge you to make someone available to accept delivery, but also understand this is not always possible. If you know you will not be home, we highly recommend leaving a cooler out with enough ice packs to keep the food cool until you return home. Drivers will text you approximately 20 minutes before arriving at which time you can add special instructions, should you have any.

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Local meal delivery available to the following zip codes: 

43002, 43016, 43017, 43026, 43035, 43054, 43065, 43081, 43082, 43085, 43086, 43201, 43202, 43203, 43204, 43205, 43206, 43209, 43210, 43211, 43212, 43214, 43215, 43216, 43218, 43219, 43220, 43221, 43222, 43223, 43224, 43226, 43228, 43229, 43230, 43231, 43234, 43235, 43236, 43240, 43251, 43260, 43266, 43268, 43270, 43271, 43272, 43279, 43287, 43291

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Local meal pick up is available Sundays from 2PM - 5PM from the Scratch Prepared kitchen at 2682 Billingsley Rd., Columbus, OH 43235. 

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In order to preserve the freshness of Scratch meals, we currently offer shipping throughout Ohio and surrounding areas so that we can guarantee next day delivery. We have partnered with UPS to ensure our customers receive the best care and lowest pricing possible (shipping will be calculated at checkout). 

Orders will ship from our Columbus location on Monday and should arrive at your door on Tuesday!

Contents: Your order will be packaged inside of a temperature saving, insulated shipping liner along with added ice packs to maintain temperature during transit. All packaging is fully reusable and/or recyclable.

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Returns Policy

Due to the nature of our product, we cannot accept returns. Please contact us if you have any concerns with your shipment or food. Your satisfaction is our main priority!
 

Please note that all orders received after NOON on Friday will roll forward to the following week.